Lucky Dooby products are personalized or made to order. Because each item is created especially for you, all products are final sale and cannot be returned or exchanged.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, email hooman@luckydooby.com with your order number and clear photos. We’ll review the issue and make it right.

Approved Refunds

When a refund is approved, it will be issued to your original payment method. Please allow up to 10 business days for your bank or card provider to process it.