The brushed interior of the hoodies tends to shed. To reduce visible traces of lint on clothes, avoid wearing dark colors under light-colored clothes and vice versa.

The shoes will have a glue-like smell when opening the box. Don't worry if your new shoes have a little "newness" scent—it's just part of the process! Give them a moment to air out, and soon your doodles will be all you can smell!

We are working on getting many different fur babies in our pack. Additionally, soon you'll be able to upload a pic of your fur baby.

In the meantime, email us so we can sort it out >>> itsluckydooby@gmail.com

Here Are Our Image Guidelines

1. Snap a clear, well-lit photo of your pet in natural lighting, without filters.
   
2. Take a close-up, head-on shot showing their ears, head, neck, and chest.
   
3. Avoid blurry, overhead, or overly filtered photos. Photos of pets lying down will not work for illustrations.
   
4. Use a clean white or at least solid background and floor.

To ensure your order arrives quickly, we don’t provide artwork previews or proofs.

But don’t worry—if your photo isn’t ideal for your chosen product, we’ll contact you for a new one.

We’re happy to assist with order changes if you email itsluckydooby@gmail.com within 30 minutes of placing your order.

After 30 minutes, most changes, including address updates, cannot be made. Please note that some changes may delay shipping.

Most of our designs include up to three pup cakes but if you happen to have more, email us at itsluckydooby@gmail.com and we will see what we can do.